Top 5 Points to Consider While Choosing a Video Chat API

In today’s virtual age, quick and smooth communications are something that all people look forward to. And video calls are one of the fastest ways to interact in a digital world.  It not only allows you to instantly communicate with your family and loved ones but also opens doors to smooth collaborations in a remote work set up. So yes, be it personal or professional activities, video chat  is one of the best communication solutions in the present fast-paced milieu. Now, the video chat requirements for every business might be different. Building a video call platform from scratch can consume a lot of time. But fret not! An efficient video communication API can easily solve your problem. Wondering how to choose the best video call api for your business? Stay with us and read on! 

Browser complexity of web video conferencing API

 This is one of the most important points to consider before selecting API for a video chat platform. As a business, you need to pay attention to cross-platform fundamentals. Video call integration is very different on Android, iOS, and web browsers. To make your video call platform function on different types of browsers or devices is a challenging part and requires a lot of time and resources. 

When you leverage a highly advanced full-featured API, it works on the different functionalities of browsers and platforms automatically.  Video calls are generally built on WebRTC. WebRTC stands for web real-time communication. WebRTC allows  you to add  real-time  communication  to your website or app that works on top of an open standard. It helps you build a robust video communication solution. Many tech giants like Google, Microsoft, Apple, and others support the WebRTC standard. It is said that webRTC is the future of live media technology. 

Hence, webRTC can build your video communication game much stronger. However,  every platform uses webRTC differently. In order to build webRTC on a low-level API, it is crucial for developers to be well-versed with the implementation across different browsers. But if you want quick video call solutions, you can look forward to leveraging a highly advanced, efficient, and full-featured API. It helps your video function to work on all web browsers and platforms effectively. 

It is important to test APIs on different browsers and platforms to identify functionality errors, if any. For instance, you should always test low-level APIs on both Chrome and Safari. This is because there are chances that it might work on one and not on the other. But this does not happen in the case of a full-featured web video conferencing API. It can efficiently  manage the functional differences across various browsers and devices. 

If you’re planning to create an app that works on mobile devices, you need to test it on various Android and iOS versions. Moreover, when it comes to low-level APIs, they generally don’t address the cross-platform issues. You will be required to perform testing on every platform. Big businesses with a decent development team or businesses ready to hire developers may look forward to such testing tasks. 

However, browser issues can be easily resolved when a highly featured and advanced API comes into play. This way, you also get more time and resources to spend on your core business operations and work towards better development. 

Browser management & platform updates

With technology taking over the world by storm, every business is moving into leveraging advanced features to enhance customer experience. In present tech times, all web browsers and mobile devices are equipped with self-update functionalities.  And, video functions are also constantly adapting to new  changes. Hence, it becomes extremely important for developers to keep looking out for ways to sync new-age tech features with their video call platforms.  

Let’s try to understand this with an example. Google came up with the Chrome 70 browser update that allows users to play videos utilizing picture-in-picture.  It enables you to watch videos in a floating window so that you can watch videos while interacting with other sites or applications. Many websites and apps faced problems because they could not match up with the updates features. 

Now, if you choose a low-level web video API, there are generally chances that you’ll have to update your video call platform  to work with Google’s changes.  

On the other hand, full-featured APIs need not require changes. There is no need to worry about browser or platform updates as it automatically adjusts to them. 

Choosing a low-level API may add to your list of tasks. With updates coming up consistently,  you may need extra time and resources to integrate the functions into your video call platforms.  Not only this, you’ll also have to perform a test on the update. All of this may be a lot of time consuming. Hence, it makes more sense to choose full-featured APIs for your business. 

Managing bandwidth/Video connectivity management

 It is essential that your video call platform is well-crafted with all the modern-age functions. One of the top concerns for the well-functioning of your video platform is good connectivity. Only a good connection can clear the way for live video streaming and other video operations. 

To cut it short, it is important for your video platform to run well on real world networks. Poor bandwidth management may lead to countless bad video experiences. Real-world network issues need to be addressed by developers very carefully. And they can do so with the help of efficient bandwidth management.  They need to adjust video streaming during each video stream depending upon the browser. 

Bandwidth management code is generally not available in low-level APIs.  Hence, you need to choose a full-featured video API that is flexible and is adjusted automatically into the chats. Full-featured video APIs have efficient coding that supports higher quality video calls even in less bandwidth. 

UI/UX feature/ Efficient video call UI kit

 A good UI/UX is one of the most essential features of a video communication platform.  Low-level video call APIs would require you to build the user interface from scratch.  However, in a full-featured API, you need not worry about the user interface.  Moreover, it provides you with options to customize the UX/UI layout according to your preferences. Also, modern and advanced APIs are generally tested across all browsers and devices and are easy to use. Basic features like camera and mic settings are already included in the full-featured APIs.  

But there are chances that a low-level API may not be able to provide you with such features. Your team may need to build it, which, in turn, consumes a lot of time. Hence, it is advised to leverage a full-featured video API that has the latest in-built UI/UX features. 

HIPAA compliant API for video call platform

 HIPAA stands for Health Insurance Portability and Accountability Act. Businesses or entities working with Protect Health Information must stick to HIPAA compliance. If you come under the categories like ‘covered entities’ or ‘business entities’, your video platform needs to be HIPAA compliant. 

Many low-level chat APIs do not sign up for a HIPAA Business Associate Agreement.  On the other hand, most full-featured APIs are generally HIPAA compliant and ensure the privacy of the users of your video platform. So, it is always wise to utilize a HIPAA compliant video API. 

Choose the right video call API & make way for smoother communications

We hope our article helped you comprehend the best points to consider before finalising your video call API. An efficient video call API can boost your video communication platform and offer a highly qualitative video experience to your platform users. What are you waiting for? Choose the right video call API and move towards better interactions.

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